NEW YORK, NY — (08-16-19) — The US Customs and Border Protection computer system has gone down, according to tweets from John F. Kennedy International Airport in New York and Los Angeles International Airport.
A spokesperson for JFK said that the impact is nationwide, while LAX tweeted the issue is affecting multiple airports throughout the country.
“Just to let you know Customs is experiencing a system shutdown nationwide,” LAX Airport tweeted in reply to a customer. “They are processing passengers manually until the system comes back online. Thanks for your patience.”
.@CBP systems are experiencing an issue which appears to be impacting multiple airports including LAX. Officers are processing passengers manually so please check with your airline for the latest status of any flight impacts. More details as they become available.
— LAX Airport (@flyLAXairport) August 16, 2019
Here’s a better perspective of the customs line at JFK. People are growing frustrated. Nothing like landing after a 10 hour flight to this. pic.twitter.com/WrEUsoJhbH
— Sarah Baird ? (@Baird_S) August 16, 2019
The tweet from the Los Angeles airport said, “… please check with your airline for the latest status of any flight impacts.
— Bradley Pierce (@BradPierce7) August 16, 2019
US Custom officials say they are trying to isolate the problem and are working to get the system back up and running.
The shutdown so far has affected over 5,000 passengers.
Article by: Paul Goldberg, Staff Writer
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